We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Further written information is available regarding the complaints procedure from reception or click on the link below.
To pursue a complaint please contact Katie Hill, Practice Manager who will deal with your concerns appropriately. Email: firstname.lastname@example.org
We would also be grateful for any feedback you have about Henfield Medical Centre or our Staff, to do this you can email email@example.com or visit iwantgreatcare and write a review.
Healthwatch West Sussex Independent Health Complaints Advocacy Service (IHCAS)
Telephone: 0300 012 0122