LATEST NEWS ON COVID-19
Please note we will be open as normal on Friday the 8th of May and Monday the 25th of May.
FAQ on COVID-19
Please click HERE to see our answers to your frequently asked questions.
Are you aged between 13-19 years old?
If yes please click HERE for further information.
COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.
Information for health professionals can be found HERE.
STAY AT HOME TO STOP CORONAVIRUS SPREADING
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave your house for 1 of 4 reasons:
- For work, where you cannot work from home
- Going to shops that are permitted to be open - to get things like food and medicine
- To exercise or spend time outdoors
- Any medical need, including to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable.
ENSURE YOU ARE 2 METRES APART FROM ANYONE OUTSIDE YOUR HOUSEHOLD.
You do NOT need to contact 111 to tell them you're staying at home.
Further advice on what you can and cannot do click HERE.
- Wash your hands with soap and water often - do this for at least 20 seconds
- use hand sanitiser gel if soap and water are not available
- Wash your hands as soon as you get back home
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin immediately and wash your hands afterwards.
- Stay at home, especially if you are showing symptoms or anyone in your household is self-isolating
- Touch your eyes, nose or mouth if your hands are not clean
- Visit friends and family in their homes
- Exercise in an indoor sports court, gym or leisure centre, or go swimming in a public pool
- Use an outdoor gym or playground
- Visit a private ticketed attraction
- Gather in a group of more than two(excluding members of your household), except for a few exceptions that can be found on the link above.
An isolation information pack has also been created specifically for those over 70 in isolation.
We urge all of our patients to read through as there are helpful tips, exercises and activities for all to do during isolation.
For the pack please click HERE
URGENT ADVICE: Use the NHS 111 online service if:
- You feel you cannot cope with your symptoms at home
- Your condition gets worse
- Your symptoms do not get better after 7 days
ONLY CALL 111 IF YOU CANNOT GET HELP ONLINE.
Treatment for coronavirus
There is currently no specific treatment for coronavirus; antibiotics DO NOT help, as they do not work against viruses.
Treatment aims to to relieve the symptoms while your body fights the illness.
What to tell your children?
Please click HERE for a book that has been written for children to give information on the Coronavirus without fear.
Primary Care Network (PCN)
To meet the increasing needs of NHS patients, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in "primary care networks".
Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care.
Henfield Medical Centre is a part of the Chanctonbury PCN; this network consists of the following practices:
- Henfield Medical Centre
- Steyning Medical Practice
- Glebe Surgery
- Billingshurst Surgery
The Clinical directors of our entire network are our very own GP's, Dr Karen Crawford-Clarke and Dr Gordana Ninkovic-Chapman
For more information on PCN's please click HERE.
National Pharmacy Association
Pharmacy2u is NOT your local pharmacy and has nothing to do with us
You may have received a letter in the post or email inviting you to get your repeat prescription from a company called Pharmacy2u.
Here are some important facts about Pharmacy2u which we feel you should know:
- Pharmacy2u is not your local community pharmacy and has nothing to do with us.
- Pharmacy2u is a distance-selling (internet only) pharmacy based on an industrial estate.
- As a patient, you cannot have any face-to-ace contact.
- In October 2015, they were fined £130,000 for selling their patients’ details to marketing companies.
- Over Christmas 2015, they failed to send out prescriptions for three weeks, leaving patients without essential medicines.
- In February 2017, the CQC inspect Pharmacy2u, finding it was ‘’not safe, effective or well led’’
- We believe that an internet business like this is no substitute for your local pharmacy.
- Please support your local pharmacy.
We have implemented the Accessible Information Standard
What does this mean for you?
The Accessible Information Standard aims to provide carers and patients, who have a disability, impairment or sensory loss with information that they can easily read or understand.
Please make the staff at the Henfield or Woodlawn Surgeries aware to enable them to try and meet those needs.
For more information please visit
Your doctor asks that you please do not use Facebook to air any grievances. In the first instance give us the chance to help with any issues.
We strive to be the best surgery we can be for our community and are keen to hear first-hand from patients when they feel our service has not gone well for them. This gives us the opportunity to look into any problems and to improve our service. Please contact me with any complaints, grumbles or feedback. You can ring me by calling the surgery on 01273 492255, email me on email@example.com, or write to me.
Thank you for your understanding.
FRIENDS & FAMILY TEST
The Friends and Family Test is a feedback tool available to all patients who use our practice services, it is based on one primary question, that is, whether people would recommend our service and practice to their family and friends.
Please tell us about your care today.
Good or bad, your comments are really important to us and will help to improve the service for you and others.
Please visit www.iwantgreatcare.org to leave your feedback on both our service and any of our GP’s.
IMPORTANT INFORMATION REGARDING YOUR HEALTH RECORDS
Better Information means Better Care;
Click on the link in further information to find out the latest information on how your health records are shared, protected and used, and how to opt out of sharing your health records.
Click on the link in further information to find out the latest information about the different ways your health records are shared.