Prescriptions
Medication Queries
If you have a query regarding your prescribed medication please telephone the surgery on 01273 492255
Repeat Prescriptions
For saftey reasons we are not allowed to accept prescription requests by telephone.
The white request slip attached to your prescription can be used to order your medication (please only tick the items you need). If you do not have your request slip there is a form available at reception for this purpose, alternatively, reception staff can print a request slip for you.
You can also request medications online by using one The NHS App, SYSTMONLINE or email your request.
Ways to order Your Prescriptions:
- Send by post to Henfield Medical Centre
- Request On-Line (as above) - new users are required to register.
- Drop your slip into the box outside Henfield Medical Centre
- Send via email to sxicb-wsx.henfield.prescriptions@nhs.net
HRT Prescription prepayment certificate(PPC)
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.
Click HERE to buy your HRT PPC
Collections
For Henfield Pharmacy patients please allow 3 working days if you want to collect your medication directly from Henfield Pharmacy.
For dispensing patients please allow 7 working days from ordering to collection of medication from the dispensary.
Henfield Medical Centre receives over 80 prescription requests per day so it is important that you allow enough time for your request. Repeat medication will not be issued on demand.
Dispensary
We can only dispense medication from our dispensary to patients who live over 1 mile/1.6km away or from a chemist.
Dispensing patients can collect their medication from Henfield Medical Centre.
The Dispensary is open Monday- Friday - 09:00 - 13:00 and 14:00 - 18:00.
Emergency medication is available during normal surgery opening hours.
When the surgery is closed you may request emergency medication from your local Pharmacy. Please note this is at the pharmacist's discretion and that payment may be required.
Henfield Medical Practice Monthly Prescriptions Policy
It is the policy of this practice to issue 28 days of repeat medication
In keeping with NHS good practice guidelines, the department of health says that a 28-day repeat prescribing interval is recognised as making the best possible balance between patient convenience, good medical practice and minimal drug wastage.
- This will reduce the amount of medication that is currently wasted.
- As a practice, we are charged with managing NHS resources in the most efficient way. One study found that 28 days prescribing reduced the amount of wastage by one third, this frees up money for other medical services.
- This ensures more regular reviews of medication
- Ensuring that the medication is monitored and adjusted to your requirements.
- Pharmaceutical companies manufacture a large number of medications in 28-day packs
- This means that you will receive your medication in whole packs with an information leaflet.
- All your medication will run out at the same time
- You will only need to order medicines once every four weeks and will be able to order all your regular medicines together
Should you require two or more prescribed items a month it may be cheaper to purchase a pre-payment certificate.
You can apply for a pre-payment certificate by telephoning the issuing office on 0300 330 1341
ADHD Medication
We would like to advise all patients that are on the waiting list or are currently going through NHS or private ADHD treatment that we are unable to prescribe any ADHD medication until your Psychiatry consultant signs a form called the 'National Shared Care Agreement'.
It states that your consultant is responsible for monitoring you on that medication and any adjustments that are required for that medication.
The agreement will also need to be signed by us to confirm we are happy with that agreement. We are not obliged to do this work and it will be completed on a case by case basis.