For safety reasons we are not allowed to accept prescription requests by telephone.

If you have a query regarding your prescribed medication please submit a Rapid Health admin request or                           email sxicb-wsx.henfield.prescriptions@nhs.net 

Please request medications online by using one of the below options - please click on the link

Patients on repeat medication will be asked to speak with either a Doctor, Practice Nurse, Clinical Pharmacist or Health Care Assistant at least once a year to review these regular medications. 

Collecting Medication

For Henfield Pharmacy patients please allow up to 5 working days if you want to collect your medication directly from Henfield Pharmacy. 

Emergency Medication

Emergency medication is available during normal surgery opening hours.

When the surgery is closed you may request emergency medication from your local Pharmacy. Please note this is at the pharmacist's discretion and that payment may be required. 

The Dispensary is open Monday - Friday between 09:00 - 18:00.      It is closed between 13:00 and 14:00 for lunch.

Please allow 7 working days from ordering to collection of medication from the dispensary. Henfield Medical Centre receives over 80 prescription requests per day so it is important that you allow enough time for us to process the request and in some circumstances order your medication in. Please do not walk in and request repeat medication to be issued on demand.

We can only dispense medication from our dispensary to patients who live over 1 mile/1.6km away or from a chemist. 

Dispensing patients can collect their medication from Henfield Medical Centre.

We would like to advise all patients that are on the waiting list or are currently going through NHS or private ADHD treatment that we are unable to prescribe any ADHD medication until your Psychiatry consultant signs a form called the 'National Shared Care Agreement'.

It states that your consultant is responsible for monitoring you on that medication and any adjustments that are required for that medication.

The agreement will also need to be signed by us to confirm we are happy with that agreement. We are not obliged to do this work and it will be completed on a case by case basis.

To get your prescription sent to your chosen pharmacy you are able to change your preference using systmonline, submitting a Rapid Health request or calling the surgery. However, if you are opting for a third party delivery service you will need to contact them directly to register.

Click here for more information about electronic prescribing services.

It is the policy of this practice to issue 28 days of repeat medication

In keeping with NHS good practice guidelines, the department of health says that a 28-day repeat prescribing interval is recognised as making the best possible balance between patient convenience, good medical practice and minimal drug wastage.

• This will reduce the amount of medication that is currently wasted.
• As a practice, we are charged with managing NHS resources in the most efficient way. One study found that 28 days prescribing reduced the amount of wastage by one third, this frees up money for other medical services.
• This ensures more regular reviews of medication
• Ensuring that the medication is monitored and adjusted to your requirements.
• Pharmaceutical companies manufacture a large number of medications in 28-day packs
• This means that you will receive your medication in whole packs with an information leaflet.
• All your medication will run out at the same time
• You will only need to order medicines once every four weeks and will be able to order all your regular medicines together

Should you require two or more prescribed items a month it may be cheaper to purchase a pre-payment certificate.

You can apply for a pre-payment certificate by telephoning the issuing office on   0300 330 1341